Your Privacy
Your Consent
Why we may request other information about you
Keeping in touch
Site Statistics
Checking your details
What are Cookies?
Contacting us
Your Privacy
TownHouse Dublin is totally committed to protecting the privacy of our site's visitors and customers. We fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties, except where it is a necessary part of providing a service to you - e.g. when arranging for a product to be delivered to you.
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Your Consent
By placing an order with TownHouse Dublin, you consent to the collection and use of your information by TownHouse Dublin. Any changes in our privacy policy will appear on this page, ensuring that always kept up to date. When you place an order online we will need to know your name, address, delivery address and your credit card's number and expiry date. This will allow you to pay for the items you have ordered and ensure that they are delivered to you at the correct address. We do not sell, rent or trade information about you. We are required by the Data Protection Act 1988 to follow strict security procedures to ensure that stored information is not accessible by unauthorized persons.
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Why we may request other information about you
Our aim when you visit townhouse.ie, is to provide you with the best and most efficient shopping experience possible. To do this we may ask you for feedback and ask questions about your preferences, in order to understand your needs and provide you with a web site that will be exciting, interesting and useful to you. If you enter a competition on our site we will store your details in order to administer the competition and notify winners.
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Keeping in touch
We may use the information you have submitted to contact you if we feel you may be interested in a product or service offered by TownHouse Dublin. You will be given the option to delete your personal details from our marketing database if you do not want to be contacted again.
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Site Statistics
We may disclose aggregate statistics about the number of visitors to our site and the number of purchases made on the site. This information may also be required for management purposes. However, you will not be identified personally in any of these statistics.
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Checking your details
If you wish to verify the details you have submitted to TownHouse Dublin you may do so by contacting us via the e-mail address, telephone number or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. We would strongly recommend that you do not use the browser's password memory function, as that will permit other people using your terminal to access your personal information. Write it down and keep it somewhere safe.
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What are Cookies?
A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit townhouse.ie, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.
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Contacting us
We are always pleased to hear from our customers (even if it is a complaint!). We are also grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied - we want you to return to the site and to recommend us to your friends and colleagues. If you have any questions or feedback about this statement, please do not hesitate to contact a member of the TownHouse Dublin customer service team, who will be delighted to answer any queries you may have.
| To contact TownHouse Dublin, please email books@townhouse.ie |
or telephone us at
or fax us at
or write to |
+353 (0)1 497 2399
+353 (0)1 497 0927
Customer Services Manager
TownHouse Dublin
Trinity House
Charleston Road
Ranelagh
Dublin 6
Ireland |
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